In the cusp of accelerated digital transformation, AI has emerged as a cornerstone of innovation and operational excellence across Global Capability Centres (GCCs). This AI Compendium presents a curated collection of success stories, highlighting how leading organisations are leveraging AI and generative technologies to drive measurable business outcomes, foster innovation, and establish competitive advantage. This compendium also addresses the broader challenges in AI implementation—ranging from legacy system integration and talent upskilling to ethical risk management. It highlights best practices and governance frameworks that enable organisations to adopt AI responsibly, ensuring long-term value creation and alignment with global regulatory standards.
