nasscom GCC Summit & Awards 2025: Full Schedule

12:35pm IST

Session XIX: Leaders' Discussion: What Will Define Success for GCCs in the Next Decade?

Wednesday April 23, 2025 12:35pm - 1:00pm IST

Success for GCCs is no longer defined by scale or efficiency, it’s about influence, innovation, and enterprise-wide impact. As they take on larger mandates, how can GCCs measure their real value - whether in shaping global strategy, driving customer experience, or building future-ready talent? This session will challenge conventional metrics and explore where GCCs can lead in redefining business success.

Moderators

Sangeeta Gupta

Senior Vice President & Chief Strategy Officer, Nasscom

Sangeeta Gupta is the Senior Vice President and Chief Strategy Officer at Nasscom. A technology veteran who manages numerous major programmes at nasscom that focus on industry research, outreach, events, communications, and Nasscom’s strategic goals. Sangeeta has closely watched... Read More →

Speakers

Neeraj Goyal

Executive, Country Head, NAB Innovation Centre India

Ashish Kumar Srivastava

MD, MD MetLife Global Capability Center

Ashish heads MetLife Global Capability Center (MGCC). He is in charge for building the shared services centers based on the overall Enterprise / GTO strategy. His responsibilities also include adhering to the statutory and regulatory compliances to ensure the benefits of the offshoring... Read More →

Wednesday April 23, 2025 12:35pm - 1:00pm IST
Hall 3

Leaders' Discussion